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Preguntas Frecuentes

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Preguntas Frecuentes


What are the medical treatments offered?

As opposed to some services which offer an exceedingly small number of treatments, we render comprehensive health services at the most distinguished hospitals and private clinics under the care of outstandingly qualified physicians and dexterous medical staff. Popular Treatments
  • Hair Transplant
  • Plastic Surgery
  • Dentistry
  • Lasik Eye Surgery
  • Bariatrics
  • IVF

Is it safe to undergo treatment during COVID-19?

As Arpanu Medical, we understand the gravity of the COVID-19 pandemic and we are here to support you through this difficult time as your trusted healthcare partner. Ensuring your safety and comfort is our utmost priority, which is why we adopt comprehensive and systemic COVID-19 mitigation measures. Sanitization and infection control protocols are strictly observed at all hospitals and private clinics we collaborate with. All the procedures will be conducted in completely sterilized operating rooms with sophisticated state-of-the-art medical equipment at hand. With the aim to ensure the safety of everyone involved, it is mandatory for every person to wear face masks properly and observe social distancing rules while paying close attention to hygiene. To maintain the safety of our patients, our employees, and our community, we will continue updating ur Covid-19 policy in accordance with the government safety mandates.

How will I communicate with my doctor?

You do not need to have proficient Turkish or English skills or worry about how to find a professional interpreter experienced in medical field to communicate with the medical staff during your procedure. A Patient Assistant who speaks your native language shall be assigned to accompany and assist you throughout each step.

Would there be unforeseen expenses when I travel abroad for treatment?

The treatment quotations proposed to you are approximate costs, therefore there could be slight changes in them at a minimum level. However, in the event that an unforeseen disease or condition not specified in your medical history emerges and needs an urgent intervention so that it does not hinder your treatment, the medical fee could be different. In order to avoid such unpleasant situations, we kindly request you to fill in your medical history accurately.

Will I have follow-up care?

We believe that the recuperation phase is as vital as the other phases preceding it, therefore we also provide follow-up care after you return home. We pledge to remain at your disposal during the post-operative phase and attend to your concerns or questions by providing necessary feedbacks immediately.

Preguntas Frecuentes

turismo médico

What is medical tourism?

Medical tourism, also known as health tourism, is the practice involving people travelling to another country to receive medical services with the aim to fulfill their needs that are unmet in their country of residence due to various reasons such as high costs, long waiting periods, insurance related problems, and the unavailability of treatments. The opportunity to receive timely healthcare offered by prestigious hospitals and clinics at more affordable prices as well as the complete discreteness and confidentiality can be listed among the incentives that drive people to opt for medical tourism.

What are the advantages of medical tourism?

Medical tourism facilitates quick and easy access to a wide range of healthcare services offered by prominent hospitals equipped with cutting-edge technologies at affordable prices while eliminating the inconveniences arising from overpriced procedures, never-ending waiting lists, and inflexible treatment schedules, without having to compromise your health.

How can the treatments be offered at high quality while the costs are quite lower than in my home country?

When considering the significant cost difference in the healthcare services offered in your home country and Turkey during your decision-making process, you may have concerns about the cost-quality correlation.

At Arpanu Medical Travel, we strive to offer affordable treatment options without compromising quality or comfort. At this point, our key factor behind our ability to offer the highest-quality treatments with competitive prices is our minimization of service costs. Instead of purchasing services from other parties, trying to adapt your schedule to the available dates of such services, and eventually delivering them to you at higher prices, we provide direct services with our own hotels and our own VIP minivan fleet. This enables us to adjust our services in conformity with our patients’ needs and demands flexibly and maximize the quality while minimizing costs.

As a result of the low exchange rate, Turkey offers affordable medical treatments at high standards. In addition, the fact that Turkey has invested heavily in its healthcare system means that it should not be taken as an indicator of poor standards of care.

How do I ensure the quality and safety of my medical treatment abroad

Research thoroughly, choose accredited and well-reviewed medical facilities, verify the credentials and experience of the medical staff, and consult with your home country’s healthcare provider before making decisions.

How do I verify the legitimacy of a medical tourism facilitator or agency?

Verify the facilitator’s credentials, ask for references and reviews from past clients, check for affiliations with recognized medical tourism organizations, and ensure they provide transparent information about costs, services, and the medical facilities they work with.

Preguntas Frecuentes


How do I start the process?

It’s super easy, just choose which treatment you want to receive and get in touch with our professional team to get a quotation and learn more!

How will I learn about what documents I need to prepare and bring with me for my treatment?

During your booking process, we will provide you with all the necessary information. Please remember to check if you need a visa to enter Turkey. If you need assistance in acquiring your visa, we will be happy to provide you with the necessary travel documents that are requested from you.

How and when do I make a payment?

Some of the services you book via this platform may require pre-payments (such as non-refundable flight tickets). In case you prefer booking your flight tickets via our platform, we provide a proforma invoice and secure payment options (credit card payment via our online secure payment link, bank transfer, etc.). As for the treatment fees, the payments are received upon the physical examination which initiates your treatment.

What am I supposed to do upon arrival?

When you arrive in Istanbul, we will meet you at the airport. Your transportation and travel schedule will be provided before you leave your country inform you in detail about each step of your trip itinerary. For your comfort, everything will be planned together, and we will accompany you during your stay in Istanbul. Furthermore, transportation to all your medical appointments will be arranged. Additional concierge services at the hotel will be provided. Also, if requested, a host that speaks your language will be at your service.

Can I bring a friend or relative? Will there be an additional charge?

Many packages do not require extra charges for another person such as a friend or a relative to accompany you. However, in case an extra room is requested, the prices may show variations in accordance with the hotel services you will receive.